Privacy Policy
Concert Residences (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website www.concertresidences.com (“Site”).
1. Information We Collect
- Personal Information: Name, email address, phone number, and any other information you provide when contacting us, signing up for newsletters, or filling out forms.
- Non-Personal Information: IP address, browser type, device information, pages visited, and other usage data collected automatically through cookies and analytics tools.
2. How We Use Your Information
- Respond to inquiries and provide requested services or information.
- Send newsletters or marketing communications (if you opt-in).
- Improve our website, content, and user experience.
- Monitor and analyze site usage for operational purposes.
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and collect analytics data. You can manage or disable cookies in your browser settings; however, some features of the site may not function properly.
| Cookie | Purpose | Category | Duration |
|---|---|---|---|
| utm_source | The advertising platform or website that sent the visitor, from the utm_source URL parameter. | Marketing | 30 days |
| utm_medium | The marketing channel, such as email, cpc or social, from the utm_medium URL parameter. | Marketing | 30 days |
| utm_term | The paid search keyword, from the utm_term URL parameter. | Marketing | 30 days |
| utm_content | The specific ad or link variation the visitor clicked, from the utm_content URL parameter. | Marketing | 30 days |
| utm_campaign | The marketing campaign name, from the utm_campaign URL parameter. | Marketing | 30 days |
| gclid | Click ID added to the URL by Google Ads, used to attribute the visit to a Google ad. | Marketing | 30 days |
| handl_original_ref | The URL of the very first page that referred the visitor to this site. | Marketing | 30 days |
| handl_landing_page | The full URL of the first page the visitor landed on. | Marketing | 30 days |
| handl_ip | The visitor's IP address, stored so it can be attached to form submissions. | Marketing | 30 days |
| handl_ref | The URL of the most recent page that referred the visitor. | Marketing | 30 days |
| handl_url | The URL of the page where the visitor submits a form (the conversion page). | Marketing | 30 days |
| An email address passed in the URL, for example from a newsletter link, so it can prefill forms. | Marketing | 30 days | |
| username | A username passed in the URL so it can prefill forms. | Marketing | 30 days |
| handl_consent_status | Stores the visitor's cookie consent choices for the HandL consent banner. | Functional | 365 days |
| gdprConsent | Stores whether the visitor accepted tracking cookies. | Functional | 365 days |
4. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your data with:
- Service providers that help us operate our website or provide services (e.g., hosting, email marketing).
- Legal authorities when required by law or to protect our rights.
5. Data Security
We implement reasonable technical and administrative measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of receiving marketing communications.
- Request information regarding the data we hold about you.
To exercise your rights, please contact us at
(619) 320-1431
7. Third-Party Links
Our website may include links to third-party sites. We are not responsible for the privacy practices of these sites, and we encourage you to read their privacy policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
Concert Residences
955 11th Ave, San Diego, CA 92101
Phone: (888) 708-7501